Is Your NBN Running Slower Than It Should? Here's How to Fix It

Is Your NBN Running Slower Than It Should? Here's How to Fix It
Published

Why Your NBN Might Be Underperforming

Before blaming your internet provider, it's worth knowing that NBN Co's own research into over 700 households found that in-home equipment is more often the culprit than the network itself. Common speed killers include:

  • Outdated or poorly positioned routers – walls, furniture, and distance all weaken WiFi signals
  • Old cabling – if your home still has Cat5 or ageing phone wiring, it may be limiting your speeds
  • Too many devices on WiFi – smart TVs, phones, gaming consoles, and laptops all compete for bandwidth
  • Peak hour congestion – between 7pm and 11pm, network demand spikes across the board

Simple Fixes You Can Try

A few quick wins can make a noticeable difference:

  • Restart your modem weekly to clear memory and refresh settings
  • Move your router to a central, elevated position away from appliances
  • Run a speed test with a device plugged directly into your modem via Ethernet—if speeds improve, WiFi is likely the bottleneck

When It's Time to Call a Professional

If you've tried the basics and speeds are still lagging, the issue may be in your home's data infrastructure. That's where SES Melbourne can help. Our electricians specialise in:

Hardwired data points – running Ethernet cable directly to your home office, living room, or gaming setup removes WiFi from the equation entirely. Wired connections are faster, more stable, and ideal for streaming, video calls, and online gaming.

Router relocation – sometimes the best fix is moving your router to a more central location. We can install a new data point where it matters most, rather than leaving your router tucked in a back room.

Internal wiring inspections – faulty or outdated cabling can quietly throttle your speeds. We'll check your existing setup and recommend upgrades where needed, including replacing old cables with Cat6 for future-proof performance.

Apartment and unit solutions – if you're in a multi-dwelling building, issues with the MDF (main distribution frame) or the cabling run to your unit could be limiting your connection. We can assess and upgrade where required.

Get the Most From Your NBN

You're paying for fast internet—make sure your home is set up to deliver it. Whether you need a single data point or a complete network overhaul, SES Melbourne has the skills and experience to get your connection running the way it should.

Ready to stop buffering and start streaming? Contact SES Melbourne today for a no-obligation chat about your home's data and networking needs.

Stay connected. SES Melbourne – powering your digital world.